Which of the following questions will NOT help you develop a solid communication strategy? | What content do i Need |
Active listeners do all of the following things EXCEPT ________. | filter out emotional cues |
Which of the following is the best example of a concise sentence? | The progress report is due tomorrow. |
Which of the following is NOT a typical communication barrier category? | Strategic |
When analyzing a topic from a persuasive point of view, which question would NOT be helpful to ask? | What medium do you need to use. |
Which is NOT an example of feedback in the communication process? | Asking your supervisor for clarification on a company policy |
Which of the following is an idiom? | Raining cats & dogs |
In a recent National Association of Colleges and Employers survey, employers rated four communication-related skills as more important than technical knowledge. Which of the following is NOT one of them? | Ability to code the corporate website. |
Which is NOT a technique used to create an audience-oriented business recommendation memo? | Create a general and vague subject line |
Which situation is an example of "cultural context" in the transactional model of communication? | You prefer being direct and are giving a presentation for your branch in Japan |
Which sentence is the most concise, having eliminated wordy phrases and obvious fillers? | We approve your request to leave early tomorrow. |
Which medium would you use if you had to send a travel expense report to your supervisor with original, hard-copy receipts attached? | Memo |
Which of the following is NOT a question you should ask when analyzing your audience? | What do I want my audience to know? ( I thought this was wrong, but it is correct). |
Which is NOT something you would ask when assessing your document for proper content? | Does the document contain any typographical errors? |
Which is NOT a category of common writing errors addressed in the revising stage of the ACE process? | Outlining |
What are the four elements explored in the analysis stage of the ACE process? | Purpose, audience, content, and medium |
Which sentence is written using passive voice? | The report was finished late. |
Which of the following techniques is NOT designed to remove writer’s block? | Put strict time limits on your drafting stage |
What does "tone" refer to when used in the evaluating stage of the ACE process? | The voice of the document |
Which of the following is NOT a benefit gained by outlining your content before composing? | Determining the accuracy of your graphics |
Which team-building technique are you using when you acknowledge a team member’s contributions? | Helping others feel pride in their work |
Who or what is a primary audience? | The person to whom the message is addressed |
In terms of logical fallacies, what is a hasty generalization? | Drawing a conclusion from a sample that is either too small or does not represent the larger population |
In terms of logical fallacies, what is a false analogy? | Supporting an idea by comparing it to something that is not comparable |
Which sentence is an example of refutation? | Even if you use a different formula, the numbers won’t reach quota because one branch is still underperforming. |
Which of the following is the most professional and appropriate way of motivating your audience to comply with your persuasive request for a favor? | Stressing the benefits of doing it |
Which of the following is NOT a type of logical fallacy? | Fact refutation |
In terms of logical fallacies, what is a red herring? | Focusing on an irrelevant issue to draw attention away from a central issue |
Which type of persuasive message would you use to convince a seller that its return policy should NOT apply in your situation? | A customer claim |
Which type of evidence should you avoid using in an argument that supports your persuasive message? | Engineered statistics |
What should you NOT do in the close of a bad-news message? | Explain the bad news |
In which situation would you use the direct approach to organize a bad news message? | When the audience is unlikely to be angered by the news |
Which type of buffer does the following sentence use? | Background Information (pg.193) |
How do you diplomatically reject a team member’s idea while maintaining goodwill and ensuring that the person will continue to contribute in future projects? | Provide a convincing explanation p 197 |
Which communication medium would you use to send bad news to employees in your company’s South American and European branches simultaneously? | Email pg.187 |
Where do you place the bad news in a letter using the indirect approach? | In the body paragraph, after the reasons (explanations) pg. 189 |
Which is NOT a reason to be sensitive to a vendor when communicating bad news about performance problems? | Because you want them to lower their service fees p. 200 |
Which type of buffer does the following sentence use? | Good News pg. 193 |
Where do you place the bad news when using the direct approach? | In the opening, as the main idea (after the optional buffer) pg 189 |
Which communication medium would you use to tell an employee that she got a lower bonus than projected? | face to face p 187 |
In which country is it typical for businesspeople to begin proposing and negotiating an agreement with conversations where both parties can learn more about what the other values and needs? | China |
Which of the formats below is most appropriate for an external proposal? | presentation |
Which country considers gains in status and power to be more important than gains in profit? | Brazil |
What format does a typical grant proposal take? | formal report |
Which of the following would NOT establish your proposal’s credibility? | Providing a detailed timeline |
What form does an internal proposal usually take? | Memo |
Which of the following is NOT a topic your audience expects to be covered in a proposal’s cover letter? | Why you chose the medium you did |
A non-competitive, solicited sales proposal that contains contractual information but no persuasive sales content is called a _____. | statement of work |
Which country believes that contracts are always open for negotiating and merely indicate an interest in doing business instead of a firm commitment? | China |
Which is an example of a credible detail that supports your point in a persuasive proposal? | Established by the shipment received yesterday, the unit cost will be $1.50. (Don’t agree but whatever)….. |
What type of report is intended to educate its audience on a topic central to the company’s business? | A white paper |
Which is NOT a feature of a report deck? | Heavy visuals with minimal text |
Which of the following is an example of an analytical report? | Feasibility report |
What is the main difference between an abstract and an executive summary? | An abstract is used for informational reports and an executive summary is used for analytical reports. |
Which three combined elements make up the identifying information commonly found on a report’s title page or cover? | Author, date, report title |
What is a progress report designed to do? | Give your supervisor an update on the status of a longer project |
What is the most common format for online distribution of reports? | |
What is the best way to integrate data displays into your report? | Use text to explain what the audience is seeing |
Which is NOT a criterion that decision makers can use to judge the validity of a feasibility report’s proposal? | Report page length |
Which graph is the best to use if you want to show changes over time to emphasize a trend? | Line chart |
When is it acceptable for your presentation to include a photo found on the Internet? | Only when you cite the source on the slide |
How does a storyboard help you create an effective presentation? | It allows you to visualize presentation flow |
What should you do if you are asked a question during or after a presentation that you cannot answer? | Admit you don’t know the answer |
Reading from notes or a script you hold during a presentation_____. | makes you look like a novice |
Analyzing key decision makers in your audience is critical. Which question below is NOT designed to yield helpful information about this audience? | How much time do you have to persuade key decision makers? |
In most business presentations, the main message should do all of these things EXCEPT ________. | give the audience reasons for the request |
How can you organize the middle of the presentation so it will be easy to understand? | Emphasize points that are meaningful to the audience, limit the number of key points, and organize using recognizable patterns |
How should you dress for a formal presentation? | Business-formal clothing |
Design your slides so that you’ll be able to _____ if you are presenting virtually via computer. | direct the audience to slide content by pointing with your voice |
Which is the best revision of the following sentence for use as a bullet point on a slide? | Quarterly profits up 51% (I don’t agree because it could mean the very last quarter, not last year’s quarter SPLY). |
Many interviewers ask candidates if they have any questions of their own. Which of the questions below would be an effective one for a candidate to ask? | Is there any reason why I might not be considered for the job? |
A combined résumé fuses which two methods of organization? | Chronological and functional |
One way to convince an employer that you will be effective in an international work environment is to add a section called "_____" to your resume | International Expertise and Understanding |
Which method of delivering a cover letter is NOT appropriate? | facebook post |
Which of the following is NOT something a behavioral question is designed to determine during an interview? | Your social media expertise |
Which applicant is the functional résumé style best suited for? | Students who have just graduated |
During which type of interview would you find yourself alone in a room with a search committee? | Panel interview |
Which of the following should you NOT do in the closing paragraph of your cover letter? | Describe your job-specific skills. |
Typically, _____after an interview, it is appropriate for you to inquire about the status of the position and communicate your continued interest. | Two weeks |
What is an elevator pitch designed to do? | Convey your value and start a deeper conversation with a potential employer |
GEB3213 - Subjecto.com (2023)
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